maxi88Privacy Policy

This page describes what we collect when you use maxi88 and how we keep that data protected. Your privacy matters to us—we collect only the information necessary to verify your identity, process your deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, and comply with local financial regulations.

When you open an account on maxi88, you provide personal details such as your name, email, phone number, and government-issued ID. We use this information for Know Your Customer (KYC) verification, fraud prevention, and account security. We do not sell or share your data with third parties except as required by law or to process your payment transactions.

Below, we outline our data practices, your rights, and how to contact us with privacy questions.

What Information We Collect on maxi88

We collect personal information in several categories. When you create an account, we ask for your email address, phone number, full name, date of birth, and country of residence. During KYC verification, we request a government-issued ID—passport, driving licence, or national identity card. Depending on your payment method and jurisdiction, we may also ask for proof of address (utility bill or bank statement). This information allows us to verify your identity and comply with anti-money-laundering regulations.

When you deposit or withdraw funds, we record transaction details—the amount, date, payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank), and your account reference. Your payment provider (not maxi88) processes the actual payment; we store only the transaction record on our servers. When you engage with our games and sportsbook features, we log your session activity, bets placed, game outcomes, and account balance changes. This data helps us manage your account, prevent fraud, and address disputes.

Our servers also collect technical information: your IP address, browser type, device type, and approximate geolocation (by IP). This data helps us detect suspicious login patterns, secure your account against unauthorized access, and comply with regional service restrictions.

How We Use Your Data on maxi88

We use your personal information for account management, payment processing, and regulatory compliance. Your ID and address verification data are used solely for KYC purposes—confirming you are who you claim to be and that you meet our age and jurisdiction requirements. We do not use your ID for marketing or sharing with third parties. Transaction records are retained to support your withdrawal requests, dispute resolution, and financial audit trails required by local regulators.

Session and gaming data are used to calculate your account balance, manage bonus terms, and detect fraudulent patterns (e.g., multiple accounts from the same IP, suspicious win patterns). Technical logs (IP address, browser info) help us maintain platform security and block access from restricted jurisdictions where our services are not permitted. Your email and phone are used solely to send account notifications—login confirmations, deposit receipts, withdrawal status updates—and to contact you if we detect suspicious account activity.

We do not use your data for unsolicited marketing emails or SMS. We do not sell your information to data brokers, advertisers, or unrelated third parties. The only exceptions are payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) who see transaction details to process deposits and withdrawals, and legal authorities if compelled by law.

Our Server Location & Data Storage

Our servers may be located in jurisdictions outside your country of residence. This means your data is stored on servers that may be subject to different legal frameworks than your home jurisdiction. By using maxi88, you acknowledge this geographic reality and consent to your data being stored across our infrastructure. If your local law restricts data transfers outside your country, you are responsible for ensuring that your use of maxi88 complies with those restrictions.

We maintain data security through industry-standard encryption (SSL/TLS) on all communication channels. Your login credentials, payment details, and personal information are encrypted both in transit and at rest on our servers. We limit employee access to personal data to those who need it for account support, compliance, or fraud investigation. However, we cannot guarantee absolute security against all threats—no online system is immune to risk.

Cookies & Tracking

We use cookies to maintain your login session, remember your preferences (language, dark mode), and track your navigation within maxi88. These cookies are functional and necessary for the platform to work. They do not track you across other websites or collect browsing data outside maxi88. You can delete cookies in your browser settings; doing so will log you out and reset your preferences but will not affect your account balance or transaction history.

We do not use third-party analytics cookies that track you across the web. We do not use advertising networks or retargeting pixels. Our only tracking is within maxi88 to provide you with a personalized experience (e.g., remembering your preferred game or language selection around events like Liga 1, Piala Indonesia, or Piala AFF).

KYC (Know Your Customer)

Verification process requiring ID and proof of address. Confirms identity and ensures compliance with financial regulations.

SSL/TLS Encryption

Technology protecting data between your device and our servers. All communication is encrypted; third parties cannot intercept your credentials or payments.

IP Address

Unique identifier assigned to your internet connection. We use it to detect suspicious login patterns and restrict access from prohibited jurisdictions.

Geolocation

Approximate location determined from your IP address. Helps us comply with regional service restrictions and detect unauthorized access.

Your Rights & Data Retention on maxi88

You have the right to access your personal data held on maxi88. You can view most information in your account settings—email, phone, registered name, transaction history. If you want a full data export (including technical logs and payment processor records), contact our support team with your account details. We will provide this within a reasonable timeframe (typically 10–15 business days).

You also have the right to correct inaccurate data. If your name or address on file is wrong, update it through account settings or request our support team to assist. You may also request deletion of your account and associated data, though we may retain transaction records and ID verification documents for the duration required by financial regulations in our operating jurisdictions.

We retain your personal information as long as your account is active plus a retention period afterward to handle disputes and comply with financial audit requirements. Typically, we retain transaction records for 5–7 years after account closure. ID verification documents are retained for the same period to comply with anti-money-laundering regulations.

Contact & Questions

If you have questions about our privacy practices, how we use your data, or wish to exercise your rights, contact our support team. Your request will be handled confidentially and addressed within a reasonable timeframe. We remain committed to protecting your privacy and maintaining transparent practices across maxi88 users in Jakarta, Surabaya, Bandung, Medan, Semarang, and all other supported jurisdictions.

This privacy policy may be updated from time to time to reflect changes in our data practices or regulatory requirements. Material changes will be notified to you by email; your continued use of maxi88 after notification indicates your acceptance of the updated policy.

Our services are available only where local law permits. We do not offer our platform in jurisdictions where online gaming is prohibited. You are responsible for verifying that your access and use of maxi88 comply with your jurisdiction's applicable law, including any data protection or privacy regulations specific to your country.